Success through Good Decisions

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Last night’s post was an accidental re-post of our November 5th newsletter, “Overnight” version 2.0 under the wrong title. Here is the sequel, expanding on the topic of Good Decisions.

 

Good Decisions

My most recent newsletter, “Overnight” version 2.0 (about becoming and overnight financial success) was one of the most read and shared of my recent publications. If you haven’t read it, read it now.

The feedback from “Overnight” tells me to expand on a related topic of making good business, personal, and financial decisions. The plan outlined in this newsletter has been used by my business clients and modified and used by families. The initial purpose is to execute significant and rapid debt reduction. The plan works! I have walked through it with my clients thousands of times.

The planning process that I use includes (in reverse order) four steps:

  1. Automatic
  2. Systematic
  3. Deliberate
  4. Premeditated

I call this plan the Automatic and Systematic Planning Process.

I think I developed this planning method, but frankly, I’ve used it for so many years that I do not remember the early days of how this planning process evolved. There is so much common sense in the process that it seems disrespectful to claim creation rights to the Automatic and Systematic Planning Process.

Automatic
The first step (last step?) to a successful business operations plan is to make it as automatic as possible. I am introducing these four steps in reverse order for reasons that I will explain.

When appropriate, use automatic payments, such as recurring bank drafts, automatic bill payments, and anything else that can be automated. Make it automatic. For example, the technology exists to make the time clock obsolete. Likewise for auto mileage logs. In the construction trades, tracking employees and jobs can be, to a large degree, automated. Automatic operations significantly reduce the potential for human error or interference with the plan. Automatic processes minimize the need to make decisions.

Make decisions but make fewer of them.
A human being can only make a certain number of high-quality decisions each day. It is unwise to waste decision-making capacity on insignificant issues that can be easily automated.

There is a famous story about a meeting between President Bush and President Elect Obama in which President Bush explained this process of ‘automatic decision making’ to then President Elect Obama. President Bush told Mr. Obama that he only owned two suits – a gray suit and a blue suit – of which he had nine each. On day one, Barbara laid out the gray. The next day, she laid out the blue.

He told Mr. Obama, ‘Barbara even lays out my shirt and tie. I never have to think about what I’m going to wear. I save my decision making for bigger issues. Your job, as President, is to make decisions.’

If you look at photos and videos of President Obama, he always wore a dark gray or a dark blue suit on alternating days as did President Bush.

Automatic processes have other advantages
Automatic processes can be easily modified or changed. These processes evolve and grow as you and your business grow, and as plans and decisions change.

The larger economy understands automatic processes
In today’s economy, there are times where you are not given a choice. It’s automatic or go home. Most home mortgages issued in the last 5-years require payment by bank draft. That’s automatic. The reason that you are not always given a choice is the business world understands the power of automatic processes.

Systematic
Systematic seems like automatic, yet they are different. An example of systematic is the 401(k) retirement plan. The process of getting money out of your paycheck and into the 401(k) is automatic. What the 401(k) does with the money is a system; it is systematic.

Another example is the Roth IRA. I particularly like Roth IRA accounts when they are available. A Roth IRA account is a “system”. You fund a Roth IRA, and the Roth IRA invests the funds in a planned and systematic program.

The Roth IRA can be funded in an automatic or un-automatic manner. For example, you can write an annual check for up to $6,000 ($7,000 if you’re age 50 or older), deposit that amount into a Roth IRA account and let the Roth IRA system take over. A far better alternative is to have an automatic monthly bank draft in the amount of $500 deposited into a Roth IRA account. A Roth IRA is more effective if it is automatically funded.

Business systems always work better with an automated front-end.

You can invent your own systems
The cool thing about systems is that you can invent or customize systems to accomplish specific tasks. The marriage of automatic and systematic creates powerful management tools. Inventing systems is management genius. Last week, I had a substantial client conference wherein the client invented systematic ways to reduce and manage future debt related to equipment acquisitions.

Automatic and Systematic: An Example
Consider Widgets Inc. and the business’ future equipment purchases.

  1. I know which piece of equipment I will need and I know approximately when it will need to be acquired.
    1. I know that in three years, on or about December 2024, Widgets Inc. will need a new Plastics Extruder.
    2. Expected Cost: $600,000
  2. I must minimize debt.
    1. Systematic: Widgets Inc. will set up a system called an escrow savings account to the Plastics Extruder.
    2. Automatic: Widgets Inc. will bank draft from the operating account $16,600 each month and have it deposited into the Plastics Extruder escrow account.

Deliberate
Automatic. Systematic. Deliberate. The short paragraph above is an example of deliberate behavior. It’s Widgets Inc. taking control of their own money instead of being at the whim of customers, contracts, and creditors.

Deliberate behavior and deliberate decisions will put you in charge of your finances!

Deliberate is a public word. In business or family decision making, deliberate requires consultation and discussion within your business and, possibly, with outside counselors such as your CPA. The most productive of these discussions are the three-to-five-person discussion clusters that form around a business issue. These ad hoc, informal meetings most often accomplish the real management work.

The formal written business flow chart and the informal decision-making structure are always very different!

Once a decision is reached, the automatic-systematic structure to support the decision is designed and installed. The deliberate behavior drives the creation of the automatic-systematic support structure. The automatic-systematic support structure is easily modified as it evolves to support the deliberate decision-making.

Premeditated
Premeditated is listed fourth, yet it is actually the first and most important step because it asks the most important of all business questions: Why? Why?

Why does Widgets Inc. exist? What is its long-term mission? The premeditation determines how to best accomplish that mission, your mission. The mission may not change. How to best accomplish that mission will change.

What is your mission?

The mission of our CPA firm is two-fold and well understood. Many of you have heard me explain our mission in plain English.

  1. We will do everything we can to make sure that our clients do not get old and poor at the same time.
  2. Our Firm’s goal is to offer a quality lifestyle for our employees and staff.

Every client tax return, audit, consulting engagement is, to some degree, focused on our primary issue: the financial success of our clients.

Our second goal is to offer a quality lifestyle for our employees and staff. The CPA industry – primarily through overwork – has a very bad reputation of destroying its employees and staff, particularly its young staff. Overwork is not the only weapon the CPA industry uses to undermine a healthy work environment.

These are our goals. This is the DNA of our CPA Firm.

What is your goal? You must answer that question. The answer to that question will color your deliberations and how you establish your automatic systems.

Hint: making enough money to take care of my family is, by itself, not strong enough. You need to have more substance to your goals.

Conclusion
This is a good letter. I spent a lot of time drafting it. It needs to be well used.

  • Learn the plan: Upon receipt: read this letter together with your key decision makers. Discuss it at length. It has profound implications.
  • Repetition and Drill: The first month, read the letter together again and discuss it weekly. Make it a part of a required short staff meeting (even if Joe Bob is out of town). Ten or fifteen minutes is all the time required. Jane and Joe Bob can read and discuss it on FaceTime if necessary, although meeting in person would be better. Face-to-face meetings stimulate more and deeper discussions. ‘Repetition and Drill’ will make this planning process a part of Widgets, Inc’s management DNA!
  • Thereafter: Once each quarter, read and discuss this letter. Use this letter like a textbook. Make it a part of the Widgets Inc. long-term planning culture. This is the continuing education to which I referred to in my most recent newsletter. If you have not read my last newsletter, please do so. Make this letter a part of your on-going professional education.
  • Lifetime Education: Finally, never stop asking questions. Always seek competent counsel. Follow the plan. Revise the plan and follow the plan. Failure to plan is a plan to fail.

Sincerely,

Steve Richardson, CPA

 

Visit Our Website: www.srcocpa.com
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Good Decisions

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Good Decisions

I rarely scrap an entire newsletter and start over. This is the re-do. The newsletter in my trashcan was pretty good, but it focused too much on one client that experienced a one-hundred-fold increase in revenues from 2019 to 2021 (with no end in sight). That’s exciting. It makes for a fun story. The educational value of such a newsletter is, however, limited.

I have a dozen or more clients that have enjoyed remarkable growth since 2019: consistent and sustainable growth rates between 10- and 100-times revenues and profits. This, instead, is a story we can all learn from!

As diverse as these clients are as people and in their businesses, they have a lot in common.

Overnight Success!
When the term “overnight success” is mentioned, they scoff. The term is bogus. Only outsiders looking in use this term.

In every case, success was painfully built over many years of hard work. Many smaller successes and some failures always paved the way to the larger, ultimate success.

Success is built on a foundation
Success in business rarely happens without a foundation. As a very young teen, Bill Gates had unlimited access to state-of-the-art computers and an upper middle-class family that supported his interests. It’s a good foundation.

Many would say that this is ‘unfair’. I disagree. I worked hard to give my children every competitive advantage possible. That is part of parenting. We want our children to be more successful than we are personally, spiritually, and financially.

Building the foundations of success is a two-step process; personal foundations and a wise plan are crucial.

First, build your personal foundations.
Even if you do not have anything approaching the Bill Gates’ advantages or even the more modest advantages that I gave to my children, you should deliberately build your own success foundations.

It can be done. It’s not easy for anyone. For some, building personal success foundations can seem an impossible goal.

Some essentials of your personal success foundations are:

  1. Education
  2. Ethics
  3. Common sense
  4. Managing successes and failures

Education
The most successful people that I know embrace lifetime education. At some point (ideally in elementary-through-high school), successful people embrace the need for education. All successful people continue a lifetime of professional and technical education in their field. Many, I would say most, read and study far outside of their technical literature in history, biographies, and the sciences. A passion for education is a key foundation for success.

Ethics
Most of us, thank God, learned basic ethics sitting on mama’s knee. Unfortunately, not all of us enjoyed the benefits of early childhood ethics training. Do not despair.

It has been my experience that personal ethics can be learned and enhanced at any age. The true value of basic ethical training is not always apparent until after a painful experience. But ethics can be learned

Even the best of us learn from our lapses in judgement and moments of just-plain-dumb. Yes, you are hearing the voice of personal experience.

Without these core-level ethics, the ethics of your profession or career are meaningless. You can memorize them, cite them, and recite them, but they will not accomplish any intended purpose.

Here’s the caveat. We all know of “successful” people who apparently have no ethics. They may have a lot of money, but I would not call them successful.

I have counseled with more than a few as they are in despair. A few were even suicidal. I would not trade my life for theirs with a 20-billion-dollars bonus thrown in to boot.

You understand how much ethics matters when you deal with these lost souls.

What does it profit a man if he gains the whole world and loses…
his wife, his children, his health, his moral compass, and his soul?
Ethics matter.
Common sense
  • Finish high school
  • Get a job. Any job. Do the best job you can do.
  • Be married before you have a child.
  • Nurture your marriage. Divorce is costly.
Common sense is important. This list is too short, but it’s a good list.

Managing successes and failures
There seems to be an economic law that goes something like this: Successes breed successes; failures breed failures.

I’m kind of a geek, so let me geek-out a bit here. In math, there is a “Bernoulli Distribution” that has only two values: the winner and the loser. The winner is awarded a plus-one; the loser is assigned a minus-one. When graphed, it shows a rocket-steep curve concentrating the multi-winners in the upper 2% of the population-curve (wealth?) and the rest of the population on a sharp sliding board into Loserville with the other 98%.

Google the “Bernoulli Distribution” curve and look at a graph. It’s not political. It’s math.

But the “Bernoulli Distribution” is just a math trick. It doesn’t mean anything because it fails to consider human determination. Like Hobbits, human beings are “Tricksy” creatures. We can and should beat the “Bernoulli Distribution,” especially in economic matters.

Success breeds successes
Capitalize on every success. Do not take even modest successes for granted. Extract every bit of joy you can from your successes. More importantly, be self-critical and understand how and why you were successful in this situation.

Ask questions. How did my education help me succeed in this situation? How should my education be enhanced? What did I learn? What role did common sense play in my success? Did common sense help me manage my work or schedule, or balance my family life?

What part of this success can I capitalize upon and use to build my next success story?

By far, the most under-utilized tool in management analysis – especially management self-analysis – is the use of questions. Questions are far more powerful than statements.

Second, it is essential to have a plan.
This is the crucial second-step. Successful people know how to plan.

Most people (and I include me in “most people”) are incapable of forming a business plan with multi-million-dollar profit potential. That’s ok. Not everyone needs to be a gazillionaire!

Successful entrepreneurs developed business plans. And, often, they fail. They revisit and revise the business plan; again, and again. And it failed again – and again. Managing failure is essential to success.

They will go over the new, improved, and revised business plan (often with me) and try again. Successful people always address their failures. Each plan is better. They have a process. Their process works.

It is a process of revise, adapt, overcome, plan, and execute, and plan again; and, if necessary, repeat the process.

Static plans do not survive in a business environment.
Failure must become a learning tool and mistakes an asset (don’t accept failure as absolute). If not, you are doomed to repeat the failure cycle, or worse, you are frozen into inaction.

Success is built on a process
Nick Saban did not invent the phrase, he borrowed it from management literature. Therein is a lesson all its own: if a concept is well tested, tried, and true, borrow it! Don’t be too creative.

I can help
The clients that I refer to in this newsletter believe that I have helped them become successful in business. I can help you become more successful.

I also believe every family, especially families of limited financial means, needs a family financial plan. I can show you how to plan for you and your family.

To enjoy maximum success, your small business needs a plan unique to you, your family, your customers, and your business. It’s not hard to do.

There are two hard parts when planning for a family or a small business:

  1. Following the plan. This is the heart of economic success. Some people can plan. Some cannot. The irony is that many people are not even willing to try and create a plan.
  2. Revising the plan in a meaningful way when it is not working. Far more difficult than creating a plan is the ability to revisit and revise the plan if it fails to meet expectations. This is essential. It’s also hard to do.
This newsletter is far too short. Many excellent textbooks have been written on the topic of personal and business financial success. Even here, be choosy. I have read some bad books on management and economic strategy. If your reading is broad enough, you will have the ability to sort the two. The one book I often recommend is The 7 Habits of Highly Effective People by Stephen Covey.

Counselors
A wise man said, ‘In many counselors, there is wisdom.’ The most successful people I know have a small team of counselors.  Wise counsel will increase your chances of success.

Rely on your CPA as a counselor
As always, our firm is here to help you.

Sincerely,

Steve Richardson, CPA

Visit Our Website: www.srcocpa.com
Use Buttons to LIKE & Share This with Friends!

Overnight

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“Overnight” version 2.0

I rarely scrap an entire newsletter and start over. This is the re-do. The newsletter in my trashcan was pretty good, but it focused too much on one client that experienced a one-hundred-fold increase in revenues from 2019 to 2021 (with no end in sight). That’s exciting. It makes for a fun story. The educational value of such a newsletter is, however, limited.

I have a dozen or more clients that have enjoyed remarkable growth since 2019: consistent and sustainable growth rates between 10- and 100-times revenues and profits. This, instead, is a story we can all learn from!

As diverse as these clients are as people and in their businesses, they have a lot in common.

Overnight Success!
When the term “overnight success” is mentioned, they scoff. The term is bogus. Only outsiders looking in use this term.

In every case, success was painfully built over many years of hard work. Many smaller successes and some failures always paved the way to the larger, ultimate success.

Success is built on a foundation
Success in business rarely happens without a foundation. As a very young teen, Bill Gates had unlimited access to state-of-the-art computers and an upper middle-class family that supported his interests. It’s a good foundation.

Many would say that this is ‘unfair’. I disagree. I worked hard to give my children every competitive advantage possible. That is part of parenting. We want our children to be more successful than we are personally, spiritually, and financially.

Building the foundations of success is a two-step process; personal foundations and a wise plan are crucial.

First, build your personal foundations. Even if you do not have anything approaching the Bill Gates’ advantages or even the more modest advantages that I gave to my children, you should deliberately build your own success foundations.

It can be done. It’s not easy for anyone. For some, building personal success foundations can seem an impossible goal.

Some essentials of your personal success foundations are:

  1. Education
  2. Ethics
  3. Common sense
  4. Manage successes and failures

Education
The most successful people that I know embrace lifetime education. At some point, hopefully in elementary and high school, successful people embrace the need for education. All successful people continue a lifetime of professional and technical education in their field. Many, I would say most, read and study far outside of their technical literature in history, biographies, and the sciences. A passion for education is a key foundation for success.

Ethics
Most of us, thank God, learned basic ethics sitting on mama’s knee. Unfortunately, not all of us enjoyed the benefits of early childhood ethics training. Do not despair.

It has been my experience that personal ethics can be learned and enhanced at any age. The true value of basic ethical training is not always apparent until after a painful experience. But ethics can be learned

Even in the best of us, we always learn from our lapses in judgement and those moments of just-plain-dumb. Yes, you are hearing the voice of personal experience.

Without these core-level ethics, the ethics of your profession or career are meaningless. You can memorize them, cite them, and recite them, but they will not accomplish any intended purpose.

Here’s the caveat. We all know of “successful” people who apparently have no ethics. They may have a lot of money, but I would not call them successful.

I have counseled with more than a few as they are in despair. A few were even suicidal. I would not trade my life for theirs with a 20-billion-dollars bonus thrown in to boot.

You understand how much ethics matters when you deal with these lost souls.

What does it profit a man if he gains the whole world and loses…
his wife, his children, his health, his moral compass, and his soul?
Ethics matter.

Common sense
  • Finish high school
  • Get a job. Any job. Do the best job you can do.
  • Be married before you have a child.
  • Stay married. Divorce will destroy your future. Divorce is a dream crusher.
Common sense is important. This list is too short, but it’s a good list.

Manage successes and failures
There seems to be an economic law that goes something like this: Successes breed successes; failures breed failures.

I’m kind of a geek, so let me geek-out a bit here. In math, there is a “Bernoulli Distribution” that has only two values: the winner and the loser. The winner is awarded a plus-one; the loser is assigned a minus-one. When graphed, it shows a rocket-steep curve concentrating the multi-winners in the upper 2% of the population-curve (wealth?) and the rest of the population on a sharp sliding board into Loserville with the other 98%.

Google the “Bernoulli Distribution” curve and look at a graph. It’s not political. It’s math.

It’s just a trick of math
“Bernoulli Distribution” is just a math trick. It doesn’t mean anything because it fails to consider human determination. Like Hobbits, human beings are “Tricksy” creatures. We can and should beat the “Bernoulli Distribution” especially in economic matters.

Success breeds successes
Capitalize on every success. Do not take even modest successes for granted. Extract every bit of joy you can from your successes. More importantly, be self-critical and understand how and why you were successful in this situation.

Ask questions. How did my education help me succeed in this situation? How should my education be enhanced? What did I learn? What role did common sense play in my success? Did common sense help me manage my work or schedule, or balance my family life?

What part of this success can I capitalize upon and use to build my next success story?

By far the most under-utilized tool in management analysis, especially management self-analysis, is the use of questions. Questions are far more powerful than statements.

Successful people know how to plan
It is essential to have a plan; this is the crucial second-step.

Most people (and I include me in ‘most people’) are incapable of forming a business plan with multi-million-dollar profit potential. That’s ok. Not everyone needs to be a gazillionaire!

Successful entrepreneurs developed business plans. And, often, they fail. They revisit and revise the business plan; again, and again. And it failed again – and again. Managing failure is essential to success.

They will go over the new, improved, and revised business plan, often with me, and try again. Successful people always address their failures. Each plan is better. They have a process. Their process works.

It was a process of revise, adapt, overcome, plan, and execute, and plan again; and, if necessary, repeat the process.

Static plans do not survive in a business environment.
Failure must become a learning tool and mistakes an asset (don’t accept failure as absolute). If not, you are doomed to repeat the failure cycle, or worse, you are frozen into inaction.

Success is built on a process
Nick Saban did not invent the phrase, he borrowed it from management literature. Therein is a lesson all its own: if a concept is well tested, tried, and true, borrow it! Don’t be too creative.

I can help
The clients that I refer to in this newsletter believe that I have helped them become successful. I can help you become more successful.

I believe every family, especially families of limited financial means, need a family financial plan. I can show you how to plan for you and your family.

To enjoy maximum success, your small business needs a plan unique to you, your family, your customers, and your business. It’s not hard to do.

There are two hard parts when planning for a family or a small business:

  1. Following the plan. This is the heart of economic success. Some people can plan. Some cannot. The irony is that many people are not even willing to try and create a plan.
  2. Revising the plan in a meaningful way when it is not working. Far more difficult than creating a plan is the ability to revisit and revise the plan if fails to meet expectations. It’s essential. It’s also hard to do.
This newsletter is far too short. Many excellent textbooks have been written on the topic of personal and business financial success. Even here, be choosy. I have read some bad books on management and economic strategy. If your reading is broad enough, you will have the ability to sort the two. The one book I often recommend is ‘The 7 Habits of Highly Effective People’ by Stephen Covey.

Counselors
A wise man said, ‘in many counselors, there is wisdom.’ The most successful people I know have a small team of counselors.  Wise counsel will increase your chances of success.

Rely on your CPA as a counselor
As always, our firm is here to help you.

Sincerely,

Steve Richardson, CPA

Visit Our Website: www.srcocpa.com
Use Buttons to LIKE & Share This with Friends!